Posted on September 10, 2018
Customer service: 1 (888) 863-8768 Headquarters: Richardson, TX Founded: 1994 Parent organization: T-Mobile US, Inc.
MetroPCS, is often used by prepaid customers who want the network performance. Their best prepaid offer is 5GB of use for $40 a month. MetroPCS is running promotion again, offering a number of free smartphones for users who switch to their service.
MetroPCS promotion that offers free smartphone when customers switch requires new line activation on $50 or $60 Unlimited LTE data plan. The promo is available at participating MetroPCS stores, for a limited time, while supplies last.
According to rootmetrics.com a consumer comparison website that measures mobile network performance in the US. They do not give MetroPCS a complete coverage service rating when compared to other providers.
MetroPCS call performance chart
MetroPCS data network, with the fastest download speeds and lowest latency.
Why do people want to switch from MetroPCS?
Sample reviews from Trustpilot a 3rd party review service.
Read more trustpilot reviews
MetroPCS Employee Reviews
According to the MetroPCS employee reviews found on indeeed.com are mostly favorable. Judging by the notcible differences between customes and employees reviews, would seem like working for them is better than getting services provided by them.
Customers don’t like: customer service, service, unprofessional service
Customers like: I used to like your company, price, no contract
Find more reviews
Want a new prepaid phone? Read reviews and complaints about Boost Mobile, covering data options, extra features, money-saving discounts and more. Read more here [https://www.consumeraffairs.com ›]
A quick comparison between [Metropcs] vs [Boost Mobile]
The head to head battle between Boost Mobile and MetroPC, MetroPC seems to have a better customer service. The overall ranking of these two mobile services averages to be very poor.